IELTS Listening Practice Test 23

The old, print-friendly test

Section 1


Questions 1-10
Complete the form below.
Write NO MORE THAN TWO WORDS AND/OR A NUMBER for each answer.

COMPLAINT RECORD FORM
NameSusan Yoke
AddressFlat 1
1
Harchester, HA6 5LD
Daytime phone number0781 233 452
Purchase reference number2 8443
Date of purchase15th January
Item descriptionAqua Powershot digital camera in a 3 colour
Insurance Yes, has a 4 policy
Details of complaint5 missing
should be 6 , but isn’t
7 on case
Action to be takenIf repair is possible, offered to provide a 8 , but customer requests a 9
Asked customer to send item to 10

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