For questions 17-24, read the text below. Use the word given in capitals at the end of some of the lines to form a word that fits in the gap in the same line. There is an example at the beginning (0). In the exam, write your answers IN CAPITAL LETTERS on the separate answer sheet.
Example: EMBARRASSMENT
Remembering people’s names
Most of us have suffered the 0 _____ of forgetting someone’s name. Often we fail to pay attention when 17are made, but later on in the conversation we don’t want to appear18 by asking them what their name is.
Fortunately, there are some simple ways you can 19 this problem. One is to improve your powers of20. Practise studying faces in public places, making a mental note of physical 21such as high foreheads or narrow eyebrows. You’ll be surprised what a wide22 of shapes and sizes people’s features have. Then, when you first meet someone, remember them as ‘Laura with the small nose’, for example.
With surnames, make 23associations. For instance, imagine people called Cook, Ford or King making a meal, driving a car or wearing a crown, respectively. Finally, ending with the person’s name, as in ‘See you later, Max’ is a good way of24 that you don’t forget it.
