You will hear five short extracts in which people are talking about difficult situations they have been in. For questions 19-23, choose from the list (A-H) what each speaker says they did in each situation. Use the letters only once. There are three extra letters which you do not need to use.
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A I contacted the emergency services. В I found it impossible to remain calm. С I did what I had been trained to do. D I followed someone else’s advice. E I made a decision I later regretted. F I helped people reach safety. G I was tempted to ignore what had happened. H I had an argument with someone.