IELTS Listening Section 1

Section 1

Complete the form below.
Write NO MORE THAN TWO WORDS AND/OR A NUMBER for each answer.

COMPLAINT RECORD FORM
Name	Susan Yoke
Address	Flat 1 1 Harchester, HA6 5LD
Daytime phone number	0781 233 452
Purchase reference number	2 8443
Date of purchase	15th January
Item description	Aqua Powershot digital camera in a 3 colour
Insurance	Yes, has a 4 policy
Details of complaint	5 missing should be 6 , but isn’t 7 on case
Action to be taken	If repair is possible, offered to provide a 8 , but customer requests a 9 Asked customer to send item to 10

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