You will hear five different employees talking about what makes a good boss. For questions 19-23, choose from the list (A-F) the idea each speaker expresses. Use the letters only once. There are three extra letters which you do not need to use.
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A allowing staff to take decisions. В encouraging staff to work in teams. C listening to complaints from staff. D giving information on individual progress. E having good qualifications. F setting an example of working hard.